Pender Medical Clinics Awarded 2021 Press Ganey Guardian Of Excellence

PENDER – Earlier this month, Pender Medical Clinic announced they have been named a 2021 Guardian of Excellence Award® winner by Press Ganey.

According to a release from the Pender Community Hospital District, Press Ganey recognized Pender Medical Clinics on November 8 as a top-performing healthcare organization achieving the 95th percentile or above for performance in patient experience.

The Press Ganey Guardian of Excellence Award® is a preeminent, competitive achievement for leading healthcare organizations. Presented annually, the award applauds hospitals and health systems that consistently sustained performance in the top 5% of all Press Ganey clients.

Patrick T. Ryan, chairman and chief executive officer of Press Ganey stated they’re honored to recognize Pender Medical Clinics as one of the nation’s leaders in patient experience. This award reflects an unwavering commitment to earn the trust and loyalty of patients throughout unimaginable challenges.

The national leader in healthcare consumer and workforce engagement are humbled by Pender Medical Clinics’ incredible efforts, and their ability to adapt to imperatives of COVID-19 on top of the increasing demand for consumerism in healthcare.

Shane Shuster, Pender Community Hospital Interim CEO added they are pleased to receive this prestigious award that recognizes the steadfast commitment PCH providers, nurses and staff have to their patients and community.

Director of Rural Health Clinics Lori Minert mentioned their team cares deeply about every patient, so it’s wonderful that their hard work and talent has been recognized with this patient experience award.

Pender Community Hospital is fortunate to have such excellent staff and providers at Pender Medical Clinic and its satellites.

To learn more about Pender Medical Clinics, including locations in Bancroft, Beemer and Emerson, visit